A couple of years ago I got myself a tax refund, but it was a painful experience! It took about 9 months to get it, which involved many letters, phone calls and sending back and forth of personal information.
Just recently my partner decided to get herself a tax refund and all she did was fill out a simple form printed out from the website, send it off and within a short space of time she received a nice bundle of dosh! (not literally, as it would have been rather dodgy if she received a rolled up bundle of banknotes)
Although I was happy for this to go so smoothly, I felt a bit peeved that it took me 9 months of trying to speed up the lousy people I had to deal with to get what money was owed to me. Therefore I am doing the exact same thing as my partner to see if I can claim more money owed to me and see if it goes just as smoothly...we'll see....
